Return assistance

In order to assist you during the return to your home country, the return counselors in Austria will take care of the following:

  • Consultation regarding the perspectives in your home country
  • Provide information about the possible assistance
  • Organization of travel documents
  • Coverage of costs for the return
  • Organization of the return (incl. flight tickets)
  • If possible, assistance at the airport Vienna Schwechat at the point of departure and organization of transit assistance
  • Assistance in receiving financial support
  • If needed, clarification of medical assistance before, during and after the travel

For further information and application please contact the nearest office of one of the return counselling offices of the Federal Agency for Reception and Support Services (BBU GmbH).


We would like to inform you, that after activating, data will be transferred to the provider. Further information you will find in our data protection policy..

Voluntary departure and return assistance


Get Return Assistance

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Bundesagentur für Betreuungs- und Unterstützungsleistungen (BBU GmbH)

Tel.: +43 800 808 005